PRIVACY POLICY

Last updated: 16 May 2025

MotionMuse ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how we share it and your rights.

1. Information We Collect

Category	Examples	Legal Basis*
Information you provide	Account credentials, email address, uploaded images, payment details (handled by third-party processors)	Contract, Consent
Content data	User Content (images) and AI-Generated Content	Contract, Legitimate Interest
Automatically collected data	IP address, browser type, device identifiers, log files, usage statistics, cookies	Legitimate Interest
Derived data	Embeddings, model outputs, analytics	Legitimate Interest, Research

*Under GDPR and similar regimes.

2. How We Use Information

Provide & operate the Service and generate AI-Generated Content.
Process payments and manage subscriptions.
Improve, test and develop our models, algorithms and features.
Monitor and secure the Service, prevent fraud and abuse.
Comply with legal obligations and enforce our Terms.
Communicate with you about updates, security alerts and support.

3. Sharing of Information

We only share personal information as follows:

Service Providers – cloud hosting, payment processors, analytics vendors and content-delivery networks, bound by confidentiality agreements.
Legal & Compliance – when required by law, subpoena or court order, or to protect rights, safety or property.
Business Transfers – in connection with a merger, acquisition or asset sale (with notice to you).
With Your Consent – where you explicitly authorise us to share data.

We never sell your personal data.

4. Cookies & Tracking

We use cookies and similar technologies to remember preferences, perform analytics, and improve the Service.
You can disable cookies in your browser, but some features may not function.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined here, unless a longer retention period is required to comply with law, resolve disputes or enforce our agreements.
Uploaded images are typically deleted 30 days after video generation unless you opt to store them longer.

6. International Transfers

Your data may be processed in countries outside your jurisdiction (including Singapore, the EU and the United States) where privacy laws may be different.
We take steps to ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

7. Security

We implement industry-standard administrative, technical and physical safeguards to protect personal data.
However, no security measure is unconditional; you use the Service at your own risk.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

Access, correct or delete personal data.
Object to or restrict processing.
Data portability.
Withdraw consent at any time (processing prior to withdrawal remains lawful).
Lodge a complaint with a supervisory authority.

You can exercise these rights by contacting us at [email protected].

9. Children’s Privacy

The Service is not directed to children under 18.
We do not knowingly collect personal data from minors.
If you believe a child has provided us with personal data, please contact us to delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically.
We will post the revised version and revise the “Last updated” date.
Material changes will be notified by email or prominent notice.

11. Contact Us

For questions about privacy, please email [email protected].